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Privacy and Security

At Sirenith, we place great importance on the privacy and security of our customers. Protecting the personal information of all our users who shop at www.sirenith.com , providing a safe shopping experience, and processing data in accordance with legislation are among our priorities.

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1. Information Collected

When you visit our website or place an order, you may be asked for the following information:

  • Name, surname

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (such as credit card)

  • Cookie-based information such as IP address, browser type, usage history

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2. Purpose of Use of Information

Your personal data collected;

  • Processing and delivering your orders

  • Providing customer service

  • To inform about orders and campaigns

  • To analyse and improve the use of the website

  • To fulfill obligations arising from legislation
    are used for their intended purposes.

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3. Information Sharing

Your personal information will never be shared with third parties. However;

  • Legal obligations (court decision, etc.)

  • Limited sharing with service providers such as courier companies for the delivery of your order
    In such cases, data may be shared with relevant institutions.

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4. Payment Security

All payments made through our website use SSL (Secure Socket Layer) technology. Your credit card information is never stored in our system; it is processed securely directly through the relevant bank or payment institution's infrastructure.

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5. Use of Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You have the right to accept or decline cookies through your browser settings.

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6. Information Update and Deletion

You can view, update, or request the deletion of your personal information at any time by contacting us. These requests will be fulfilled within 30 days, in accordance with legal obligations.

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7. Data Controller and Contact

For any questions, requests or complaints regarding the processing of your personal data, you can contact us using the contact information below:

Sirenith
Email: info@sirenith.com
Phone: +90 552 228 44 54
Address: İzzet Paşa, Yeni Yol Cd. Nurol Tower No: 3 Interior Door No: 251, 34360 Şişli / ISTANBUL

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